PRIVACY POLICY
Introduction
Welcome to The Mind Home! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services. We are committed to maintaining your confidentiality and ensuring your information is handled with care. If you do not agree with the terms outlined in this policy, we recommend that you refrain from using our website or services.
Definition
The Mind Home: Refers to our organization and its website, “themindhome.com.”
User: Refers to you, the individual engaging with our website or services.
Platform: Encompasses our website and any associated mobile applications.
Mental Wellness Professional: Refers to qualified therapists and wellness coaches associated with our services.
Our Services
The Mind Home is dedicated to promoting mental wellness through a variety of services, including:
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Online and in-person consultations with licensed Mental Wellness Professionals.
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Self-assessment tools and psychological screenings.
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Educational workshops and interactive webinars.
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Resources for self-help and personal development.
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Secure messaging options for private communication with your wellness advisor.
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Community forums for support and discussion.
Your Consent
By accessing our platform and providing your personal information, you give us your explicit consent to collect, process, and use your information as described in this Privacy Policy. You can withdraw your consent at any time by contacting us at hello@themindhome.com.
Information We Collect
To provide you with a tailored experience, we may collect the following types of personal information:
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Contact details (such as name, email, and phone number)
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Health-related information and medical history
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Responses and feedback from assessments
This information helps us to:
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Schedule and manage your appointments.
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Enhance our services based on user feedback.
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Communicate important updates and relevant offers.
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6. Keeping Your Information Updated
Keeping Your Information Updated
If any of your personal information changes, please notify us at hello@themindhome.com. You can also update certain details through your account settings on our platform. Note that some information, like assessment responses, may not be alterable once submitted.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can manage cookie preferences through your browser settings, though disabling cookies may affect functionality.
Log Data Collection
When you access our platform, we automatically gather log data that may include your IP address, browser type, and usage patterns. This information is utilized to analyze trends and enhance our offerings.
Commitment to Confidentiality
We prioritize your privacy, especially during consultations. Our Mental Wellness Professionals will share information only when necessary to comply with legal obligations or ensure safety. Your trust is vital, and we strive to maintain it.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, provided they also commit to safeguarding your data. We may also disclose information if required by law.
Data Security Measures
We implement robust security protocols to protect your personal information from unauthorized access or misuse. However, we advise you to refrain from sharing sensitive information in public forums on our platform. You are responsible for your communication methods with us.
Links to Other Websites
Our platform may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.
Age Restrictions
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors, and if we become aware of such data, we will take steps to delete it promptly.
Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Significant changes will be communicated through email or prominent notices on our website. Continued use of our platform after any updates indicates your acceptance of the new terms.
Grievance Redressal
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact our Grievance Redressal Officer at hello@themindhome.com. We will respond promptly, typically within one month.
Governing Law
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact our Grievance Redressal Officer at hello@themindhome.com. We will respond promptly, typically within one month.
Contact Us
Address: C-3 kundan nagar, Ist floor, street no 6 Bank Enclave, East Delhi, DELHI 110092
Email: hello@themindhome.com